Please reach us at info@marexpro.com if you cannot find an answer to your question.
Yes, we are fully licensed and insured to provide handyman services in Ireland.
We offer competitive hourly rates for our services, and we can also provide a project estimate for larger jobs.
Yes, we offer a satisfaction guarantee for all of our work. If you are not satisfied with the results, we will make it right.
We accept all major credit cards, including MasterCard, Visa, and American Express. Payments are due upon completion of services unless otherwise agreed in writing.
If you need to cancel a scheduled service, please provide at least 24 hours' notice to avoid any cancellation fees. Cancellations made less than 24 hours in advance may incur a fee of full price of the total service cost.
If you are not completely satisfied with our services, please contact us within 30 days of service completion. We will work with you to address any concerns. Depending on the situation, we may offer a partial or full refund at our discretion.
Effective Date: 18/09/2024
These Terms and Conditions ("Agreement") govern the use of services provided by Marex Pro ("we," "us," or "our"). By hiring us for any property maintenance services, you agree to the following terms.
Common items in a terms and conditions agreement allow you to:
1. Services Offered
Marex Pro provides general property maintenance services including, but not limited to, minor repairs, painting, assembly, and installation. We do not provide certified electrical or plumbing work beyond what is legally permitted without certification.
2. Service Availability and Cancellation
We reserve the right to withdraw, cancel, or reschedule services at any time due to circumstances beyond our control (e.g., weather conditions, supply shortages). You may cancel a scheduled service by providing at least 24 hours' notice. Cancellations made less than 24 hours in advance may incur a cancellation fee.
3. Pricing and Payment Terms
All services are subject to pricing as outlined in our estimates or invoices. Full payment is required upon completion of services unless otherwise agreed upon in writing. Any additional costs incurred due to unforeseen circumstances will be discussed and agreed upon before work proceeds.
4. Customer Obligations
You agree to provide a safe working environment and to inform us of any potential hazards. We reserve the right to refuse or halt services if the working conditions are deemed unsafe or hazardous.
5. Liability and Disclaimer
While we strive to provide the highest standard of workmanship, Marex Pro is not liable for:
6. Warranty
We provide a limited 30-day warranty for workmanship-related issues. This does not cover issues resulting from misuse, neglect, or problems outside the scope of the original job.
7. Intellectual Property
All content, including images, descriptions, and service information on our website or in promotional materials, is owned by Marex Pro. It may not be copied, adapted, or used for commercial purposes without written consent.
8. Customer Behavior
You agree not to engage in any unlawful behavior, including but not limited to hate speech, bullying, harassment, or spreading false information about our business. We reserve the right to refuse services to individuals who engage in such behavior.
9. Amendments
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website or communicated directly.
10. Limitation of Services
Marex Pro does not perform certified electrical or plumbing work. All tasks involving electrical or plumbing work are restricted to what is legally allowed for non-certified individuals, and customers must seek certified professionals for tasks that require advanced expertise.
11. Governing Law
These Terms and Conditions are governed by the laws of Ireland. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Ireland.
Contact Us
For any questions or clarifications about these Terms and Conditions, please contact us at: